Office opening hours: Monday - Friday 8.30am - 6pm

(This website is open 24 hours of course!!)

Orders

Orders placed before 5pm will be delivered next day. For more details visit our delivery information section.

 

Customer Service
It is important to us that our customers are looked after, and that we offer not just quality products and excellent value, but also excellent personal service.
If you are having problems using this site, or need assistance finding the products you require, contact our sales desk and our team are ready to help you in any way.

 

Specials
If you cannot find what you are looking for, One to One Office Solutions are happy to source the product you are looking for. Click here to email us the details. We will get back to you as soon as possible with the information you need.


All prices on this site exclude VAT at the current rate. (Your VAT will be displayed in your shopping basket)

 

Returns
We will accept goods for return up to one week after delivery to you, providing they are in their original packaging and completely resalable. If on receipt at our offices the goods are found not to be resalable, we may return the goods to you or refuse to credit all or part of the invoiced amount.  Rarely a product may be delivered damaged in transit, please inform us within three days to arrange a replacement free of charge and a collection of the damaged item.  If an item becomes faulty within its warranty period as stated by the manufacturer, we will either arrange repair or replacement according to warranty terms.   All returns or faults must be first reported to our sales office before collection can be made, our drivers are not permitted to collect any goods without authorisation from our sales office.

Payment
Account customers. We encourage all customers planning to use us regularly to have a credit account. To apply for a credit account, click here or contact us for more details. Please also read our terms & conditions.
Once you have an account with us we can also accept cheque with order or cheque/cash on delivery.
Credit card. We accept all major credit cards (except American Express & Diners Club), using  Sagepay's secure payment portal. Sagepay uses 128-bit SSL encryption and is a Tier 1 PCI DSS compliant payment portal. This means that your credit card details are extremely well protected against online fraud when placing orders with us.



 

 

 

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